Policies & Shipping

Free Local Pickup

Local pickup is available in Winnipeg, Manitoba, Canada. After placing your order and selecting free local pickup, we will email you to arrange a time and date that is convenient for you.

Canadian Shipping 

Standard Shipping

Packages are sent via standard shipping for a flat rate of $12 and can take 5-7 business days on average to arrive. Tracking number will be emailed to you when your item has shipped.


Orders of up to and including $39.99, can be sent via Standard Shipping ($12) or via Lettermail for a flat rate of $6 and can take 2-3 weeks on average to arrive. Please keep this in mind as you place your order. There is NO tracking on letter mail packages.

If shipping alternatives are needed, please contact me so we can try and arrange a solution for you. 

U.S.A. Shipping

Orders to the United States are shipped for a flat rate of $20. Tracking is included and will be emailed to you once item has shipped. There may be customs and duties after purchase before your item is delivered or at delivery. These charges are not the responsibility of Ginger Toad Handmade.


All items are final sale. If you require assistance in choosing a size, please contact us and we will help as best we can as there are no refunds or exchanges. 

If there is an issue with an item you purchased please contact gingertoadhandmade@gmail.com and we will work with you to resolve it as soon as possible. Issues must be addressed within two weeks of order or will be considered responsibility of the buyer. Any damages or delays due to shipping as well as lost items are not the responsibility of Ginger Toad Handmade.